Validate Your Policy using Your Insurance Account

Your Motor-Vision Insurance Account makes it easy to review and validate the information we hold about your policy. Watch our video to see how to confirm your details and provide a...

How Could Hotter Summers Affect Insurance in the Future?

As periods of unusually hot weather become more common across the UK, insurers are looking beyond traditional weather-related risks. Prolonged heat can contribute to subsidence, pl...

Stay Alert When Searching Online to Make an Insurance Claim

After an accident, many drivers search online for claims support. Discover how to recognise official insurer websites and avoid confusion caused by sponsored search results.

How to report a claim

The fastest way to get help is to call us directly on 01708 952 602.  If you can’t call right away, this video also shows how to log into your Motor-Vision Insurance Account or app...

Making Changes To Your Policy

This video guide shows you how to sign in, select the policy you want to update, and choose the change you need to make. You’ll be guided through updating your details, checking wh...

Uploading Your Documents

This video explains how to log in, select the relevant policy, and view any outstanding document requests. You’ll see how to check what’s required, upload one or more files from yo...

Updating Your Extra Support Preferences

This video guide shows you how to update your additional support preferences, including communication needs, accessibility requirements, or other circumstances that may make managi...