Current Mileage Reading
If we have requested a current mileage reading this can be sent to us via email along with the registration of the vehicle and the date of the reading. The mileage reading has to be exact and not an approximation.
Your No Claims Discount (NCD) represents your driving experience.
Insurers may request proof of this and you will need to send this information to us (we’ll take care of the rest). Sending your NCD could not be easier, simply email, post or fax it to us using the information below. You may need to request your proof of No Claims Discount from your previous insurer.
Remember, your NCD should contain the following:
- Policy number
- Renewal date
- Registration number and year
- Number of years No Claims Discount
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If you have a company car No Claims Discount
If we have applied a Company Car discount to your policy and request proof, please ensure that you provide a Company Car experience letter from your employer which must include the following:
- On company headed paper
- To and From dates
- Any claims information
- Confirmation of sole use of the car including private use
Have a question regarding your No Claims Discount? Please speak with a member of our customer service team on: 01708 952 600
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If you have a 2nd vehicle discount
If we have applied a 2nd car No Claims Discount (also referred to as an Introductory Discount) to your policy and request proof, please supply a copy of the other vehicle policy schedule showing your current No Claims Discount entitlement or a letter from your insurer confirming the amount of No Claims Discount you are currently earning.
Have a question regarding your No Claims Discount? Please speak with a member of our customer service team on: 01708 952 600
Proof of address
If proof of your address is requested by your insurer please send either of the following to us:
A bank letter – dated within the last 3 months
Or
A utility bill – dated within the last 3 months
Sending Your Driving Licence
If we have requested that you share your driving licence details, please use the link https://www.gov.uk/view-driving-licence to get started. Using this link will provide you a ‘check code’ which allows us to validate your licence, this will be valid for 21 days. Once you are ready to send your copies and/or your driving licence ‘check code’, please email directly to: customer.care@motor-vision.co.uk or alternatively use the information at the bottom of the page to post or fax.
REMEMBER: It is a legal requirement that your driving licence shows your current address. Should you need to update your details, this will need to be changed at the DVLA. You will need to send copies of the photo card licence and ‘check code’ for ALL drivers.
If you hold a Northern Ireland, EU, International or photo-card (pre 1998) driving licence, please CLICK HERE for further information.
Sending Proof of Garage Parking
If proof of garage parking is requested, please provide two photographs.
One needs to show your vehicle in your garage and the other needs to show the garage is at your home address.
