Helping Us Support You Better
At Motor-Vision, we want every customer to feel confident and supported when managing their insurance. If you ever need extra support, whether temporarily or on an ongoing basis, you can let us know through your online insurance account.
This video guide shows you how to update your additional support preferences, including communication needs, accessibility requirements, or other circumstances that may make managing your policy more challenging. You’ll see how to select one or more options and submit your preferences securely.
With your consent, this information allows us to make reasonable adjustments where possible, such as how we communicate with you or how we explain important information.
If you’d prefer to speak to someone directly, you can contact our customer service team via our Live Chat, or buy phone.
If you'd rather discuss your situation directly, our Live Chat and customer service teams are always available.
Thank you for choosing Motor-Vision.
If you need help at any stage, our customer service team is available by phone or live chat.
Need Help Now?
Call us on 01708 952 602, we're ready to help you right now.
Or, if you prefer, log into your Insurance Account or the Motor-Vision Insurance App to explore your options or request a convenient call-back.
For help with reporting a claim, including car, motorhome, or campervan insurance, please visit our Report a Claim hub.
