Managing Your Motor-Vision Policy
At Motor-Vision, you can update your insurance when things change through your online insurance account. This allows you to manage policy amendments at a time that suits you, all from one secure and easy-to-use dashboard.
This video guide shows you how to sign in, select the policy you want to update, and choose the change you need to make. You’ll be guided through updating your details, checking whether the change is temporary or permanent, and submitting your request.
After submission, you can review any premium or fee changes, download updated documents, and decide whether to proceed, all within your account. If you need support, our customer service team are available via our Live Chat function.
What Can You Update Via Your Insurance Account?
Depending on your policy type, you can:
Update personal details and contact information
Change vehicle or property information
Add or remove drivers
Adjust cover levels
Update your preferences including auto-renewal service
Update your Extra Support Preferences
Live Chat with our agents, if you’re signed in, we’ll know it’s you
Most changes are processed within minutes during opening hours, and updated documents are available shortly afterwards.
If you need help at any stage, our customer service team is available by phone or live chat.
Our expert claims team is available 24 hours a day, 7 days a week to guide you through every step of your claim. From the initial call to the final resolution, we’re here to get you back on the road with as little disruption as possible.
Need Help Now?
Call us on 01708 952 602, we're ready to help you right now.
Or, if you prefer, log into your Insurance Account or the Motor-Vision Insurance App to explore your options or request a convenient call-back.
For help with reporting a claim, including car, motorhome, or camper van insurance, please visit our Report a Claim hub.
