Motor-Vision Existing Customers

Make a Claim

Our specialist claims handlers are available 24 hours a day. Click here to find out how to make a claim on your policy.


To find out more information about how to renew your Motor-Vision Insurance policy or for any questions regarding your renewal invitation, please click here.

Contact Us

If you have a question regarding your insurance policy or would like to speak to a member of our Customer Service team click here to find the most appropriate way.

Send us your documents

There may be several reasons why we have requested to see certain documentation. Click here to see how you can send your documents to us.

Send us your footage

We may have requested to see your Dash Cam footage. Click here to see how you can supply this to us.


If you have a question regarding your insurance policy, you may find the answer faster by using our FAQs. Click here to go through to our FAQ pages.



If you would like to leave feedback, good or otherwise, please click here. You can also get in touch with a member of our specialist team who are dedicated to resolving any issues quickly and efficiently if necessary.

Live Chat

The quickest way to get in touch is to try our live chat. We're here from 9am to 6pm, Monday to Friday and 9am to 5pm, Saturday. Click the green button on the bottom right of this page to start chatting.